Customer Satisfaction Survey


Which category best describes the information you were looking for (select all applicable categories) ?

    Construction
    Contract Opportunities (Bids, RFP/RFQ)  
    Environmental/Recycling
    Flood Control
    Hydrology
    Job Opportunities
    Permits/Forms
    Roads and Bridges
    Transportation
    Other 
    Provide a brief description
How would you describe the ease of locating the information you were looking for?

    Very easy
    Easy
    Neither easy nor difficult
    Difficult
    Very difficult
Please rate our website in the following areas:

Excellent Very Good Good Fair Poor
Appearance (design, graphics, organization)
Navigation (menus,structure)
Speed of page downloads
Value of Information

What is your overall satisfaction with LADPW's website?

    Very satisfied
    Somewhat satisfied
    Neither satisfied nor dissatisfied
    Somewhat dissatisfied
    Very dissatisfied
Which category best describes your primary usage of this site?

    Business use
    Educational use
    Personal use
    Government use (Employee/ Consultant)
    Other 
    Provide a brief description
How frequently do you visit our site?

    Daily
    Weekly
    Monthly
    Rarely
    First Time
How did you first hear about this site?

    LADPW employee
    Magazine/Newspaper
    Search engine (e.g. Yahoo, Excite, Google)
    TV/Radio
    Other source 
    Provide a brief description

Additional Comments or Suggestions?

 (e.g. What did you like the most or the least about this site? How can we improve our website to better serve you?)  



Please provide your e-mail address in case we need more input from you. We value our customers' comments and suggestions and we use them to improve our website.
E-mail:

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