Frequently Asked Questions (FAQ)

Question:
What if I am requesting the payment status for an invoice that is not listed on the Invoice Payment Status Inquiry screen?

Answer:
At this time, the Invoice Payment Status Inquiry can provide status on purchase-order related payments only. If your invoice number is not listed under the purchase order number you entered, Public Works may not have received your invoice, or it may have been returned due to inaccurate or missing information. Please verify that the invoice was mailed to the following address:

County of Los Angeles Public Works
Attn: Fiscal Division- Accounts Payable Section
P.O. Box 7508 Alhambra, CA 91802-7508

If the invoice was mailed to the address above and a reasonable amount of time for mail delivery has elapsed (7 business days), please contact the Accounts Payable Section at (626) 458-6900 or by e-mail at appurchaseorder@dpw.lacounty.gov for further assistance.

If you are requesting the payment status for a contract-related invoice, please contact the Accounts Payable Section at (626) 458-6590 or at apcontracts@pw.lacounty.gov.