Frequently Asked Questions (FAQ)

Question:
What is the status of my refund? When can I expect to receive it?

Answer:
Please contact the Public Works customer service hotline at (626) 458-5990 or contact us by email using the "Contact Us" selection on this page to obtain the status of a refund. You can normally expect to receive a warrant from the County Auditor-Controller within 2-4 weeks of the receipt of your request.