Frequently Asked Questions (FAQ)

Question:
Who can I contact if I do not know my Customer Number/Address ID or if I have an invalid Customer Number/Address ID for the DPW Customer-Invoice Payment Status Inquiry screen?

ANSWER:
If you have a copy of the Department of Public Works Invoice that was issued to you, your Customer Number/Address ID appears on the invoice. If you need further assistance, please contact the Customer Service Hotline at (626)458-5990.